Danish Development Research Network (DDRN) Privacy Policy
Effective Date 25 May 2018
Introduction
Danish Development Research Network (DDRN) takes your privacy seriously. This Privacy
Policy has been designed to answer your questions about your privacy rights while you
engage our websites and mobile application(s) (collectively, “Sites”), as well as when you
participate in DDRN programs and events and/or license our content (collectively
“Solutions”). If you need more information, please refer to the Contact Us Section of this
policy below.
Purpose
This Privacy Policy applies to DDRN Sites and Solutions that link to or reference this
Policy. This Policy describes how we handle Personal Information, as defined in the section
below, and the choices available to you regarding: i) how we collect, use, and access your
Personal Information; and ii) how to confirm your Personal Information is updated,
corrected, and/or deleted. Additional terms and information about DDRN’s Personal
Information handling practices may be provided in offer descriptions, supplement
statements or contract terms, or notices provided prior to or at the time of information
collection.
Definition of Personal Information
(What is Personal Information?)
“Personal information” is any information that can be used to identify an individual, and
may include, but is not limited to, for example, name, address, email address, phone
number, login information (account number, password), marketing preferences, social
media account information, IP addresses, location data (if combined with other identifiers),
personal identification numbers (passport numbers, social security numbers, etc.), photos,
video footage with your likeness, audio recordings, payment card number, criminal record,
educational and professional records, and any form of biometric, health, genetic, racial,
religion, political affiliation, gender-based, sexual preference, age-related, or other
identifying personal data. If we link other data with your personal information, we will treat
that linked data as Personal Information. We also collect Personal Information from trusted
third-party sources and engage third parties to collect Personal Information to assist us.
Collection and Use of Your Personal Information
(What Personal Information Do We Collect and Why Do We Need It?)
We may collect a variety of information, including Personal Information, about you as you
use our Sites and Solutions and interact with us. For a complete listing of the Personal
Information we typically collect and how we use it by Site and Solution family, please
download the DDRN Personal Information Collection and Usage document. A summary of
what we collect and how we use the Personal Information associated with our main Site and
Solutions is compiled for your convenience below.
Community Membership Profile:
When you become a DDRN member, we collect information about you including (but not
limited to) your name, your employer’s name, your work address (including your country
location), and your email address. We may also collect your personal email address, a
personal mailing address, and a mobile phone number. We ask members to voluntarily
provide additional information in their membership profile, such as information about their
educational background, professional experience, a photo, social media identifiers, and
some other information. Members may edit their profile at any time to change, add, or
remove Personal Information.
We process your personal information for membership administration, to deliver member
benefits to you, and to inform you of DDRN-related events, content, and other benefits or
opportunities associated with your DDRN membership. We may also use this information to
help us understand our members’ needs and interests to better tailor our Site and Solutions
to meet your needs.
Members can participate in local DDRN meetings organized by volunteers which take place
at various locations. We may collect registration information from DDRN users, community
members and their guests, which we may share with a sponsoring DDRN partner and
location hosts for purposes of verifying registration and to ensure only registered guests are
allowed attendance.
Personal Information Provided at Live or Web Programs and Events
DDRN hosts events throughout the year. These include in-person and web-based
conferences, summits, speakers’ series, and other in-person as well as virtual gatherings
(collectively “events”). If you register for one of our events and you are a member, we will
access the information in your member account to provide you with information and
services associated with the event. If you are not a member and you register for one of our
events, we will collect your name, telephone number, address, email address and select
other information, which we will store in our database(s) and use to provide you with
information and services associated with the current and future events, DDRN community
membership and DDRN content.
If you are a presenter or speaker at one of our events, we will collect information about you
including your name, employer, educational and professional background, contact
information, and photograph. We may collect information provided by event attendees who
evaluated your performance as a presenter. We may also make and store a recording of your
voice and likeness in certain instances.
If you attend an in person DDRN event, you may be offered the option to download a
mobile application to help you navigate the event and plan your schedule. This event app
may require the device identifier associated with your device but does not collect or use any
other personal data without your consent.
Some of our events are sponsored. We may provide an attendee list to certain sponsors. If
you do not wish to have your information shared with a sponsor or to receive information
from sponsors, you can express your preferences when you register for events.
Personal Information Provided to Acquire Content Access
We offer exciting content for DDRN’s community members and non-community members
alike. In addition to producing original content, we also subscribe to news feeds and blogs
produced by others, which we link to and from our website. This means you may find
yourself on a DDRN site or reading DDRN content and we will offer you a link to another
organization’s website where you will find content on exponential technologies or
exponential thinking that we or our faculty find relevant and useful to you. At these times,
you will be leaving the DDRN Site(s). DDRN is not responsible or liable for content
provided by these third party websites or Personal Information they may happen to gather
from you.
You may manage your DDRN subscriptions by subscribing or unsubscribing at any time.
Please note that if you have set your browser to block cookies, this may have an impact on
your ability to unsubscribe. If you have any difficulties managing your email or other
communication preferences with DDRN, please contact us at info@ddrn.dk.
We use Google Analytics to track how often people gain access to or read our content. We
use this information in the aggregate to understand what content our community members
find useful or interesting, so we can produce the most valuable content to meet your needs.
We also conduct surveys that we use to evaluate content quality and relevance to our DDRN
community. We do not track individuals but look at information in the aggregate only.
Participation in surveys is voluntary.
Personal Information Provided in Site or Solution Forums and Chat Rooms
If you participate in an DDRN community member or cohort forum or chat room on an
DDRN Site, the information, including Personal Information, you provide there will be
made available to others, and could be used to contact you, send you unsolicited messages,
or for purposes over which neither DDRN nor you has control. Forums, chat rooms, and
social media controlled by individual members of the DDRN member community may have
additional rules and conditions or none at all. As further described in the Terms of Use
applicable to Sites, DDRN is not responsible for the Personal Information or any other
information you choose to submit in these forums. To request removal of your Personal
Information from forums and chat rooms located on DDRN Sites, please contact us. In some
situations, due to current technology limitations, it may not be feasible to remove some or
all of your Personal Information from these forums.
Personal Information Provided for Training
You may sign up directly with us to participate in our in-person or on-line training courses
delivered over a learning management system (LMS), in which case, we collect your name
and contact information directly from you. Alternatively your employer or a DDRN partner
may register you to participate in the training. Your Personal Information will be stored in
our database (hosted by a cloud service provider) and may also be shared with a delivery
partner or co-sponsor of the training program (to verify numbers and attendance rates),
trainers (to determine the experience level, industry, and the demographics of the target
audience(s)), and/or vendors supporting event delivery (to verify your identity).
Personal Information Provided in Correspondence with DDRN
If you correspond with us by email, the postal service, or other form of communication, we
may retain the correspondence and the information contained in it and use it to respond to
your inquiry and to keep a record of the complaint, accommodation, or other request.
If you ask us not to contact you by email at a certain email address, DDRN will retain a
copy of that email address on its “master do not send” list in order to comply with your
no-contact request.
Personal Information Provided to Process Payment
You may donate to DDRN using a payment card. Payment card information may be
provided directly by users, via a DDRN Site or authorized third party event registration
vendor site, into the PCI/DSS-compliant payment processing service to which DDRN
subscribes. We do not process or store the card information. Occasionally, members or
customers ask DDRN employees or DDRN event volunteers to enter payment card or other
financial account information into the PCI/DSS-compliant payment processing service to
which DDRN subscribes. We strongly encourage you not to submit this information by
email. When DDRN employees receive payment card or other financial account information
from customers or members by email, fax, phone, or mail, it is entered as instructed and
then deleted or destroyed.
Personal Information Received from Third Parties
Periodically, DDRN receives Personal Information about individuals from third parties. For
example, this may happen if your employer is participating in a corporate program and signs
you up for an event, training, or DDRN membership. DDRN may also collect Personal
Information about prospective employees, faculty, vendors, contractors, and partners from
due diligence vendors who conduct business and criminal history background checks on
information available from the public domain.
Personal Information Collected Electronically
Personal Information Collected on Sites
We use automatic data collection tools on our Sites, such as cookies, embedded web links,
and web beacons. These tools collect certain standard information that your browser sends
back to our Site(s). Examples include:
- Browser type and version;
- Address of the website from which you arrived at our Site;
- Your Internet Protocol (IP) Address: this is a number
automatically assigned to your computer or device
whenever you connect to the Internet. It is a unique address
assigned by your Internet service provider or IT department
on a TCP/IP network. Among other things, the IP address
allows web servers to locate and identify your device; and - Clickstream Behavior: this includes the pages you view and
the links you click. These tools help make your visit to our
Sites easier, more efficient, and more valuable by providing
you with a customized experience and recognizing you
when you return.
Use of Google Analytics and Other Backend Analytics Tools
We use Google Analytics, a service that transmits our Site traffic to Google servers in the
United States. Google Analytics does not identify individual users or associate your IP
address with other data held by Google. We use reports and data provided by Google
Analytics and other website traffic tracking services to help us understand our Site traffic
trends and usage. For more information regarding how Google collects and processes data,
please visit www.google.com/policies/privacy/partners.
Mobile Application
If you use our Mobile App, we may collection information about the device on which the
Mobile App is installed such as a device identifier (IMEI or UDID), subscriber identifier,
mobile phone number, device name, type, and manufacturer, operating system type and
version, wireless carrier, network type, country of origin, and IP address. We may also
collect location data from the GPS on your device.
Do Not Track Option
Some web browsers may give you the ability to enable a “do not track” feature that sends
signals to the DDRN Sites you visit, instructing that you do not want your online activities
to be tracked. Be aware that this is different from blocking or deleting cookies. Browsers
with “do not track” features enabled may still accept cookies. DDRN Sites do not currently
recognize and respond to “do not track” signals. If we do in the future, we will describe how
in this Privacy Policy.
DDRN Cookie Policy
To learn more about how to update your choices in relation to Cookies and other web
browsing technologies, please go to the DDRN Cookies Policy.
Personal Information Use summary
Personal Information you provide to us is used either to respond to requests that you make
or to aid us in serving you better. For a more complete listing of the type(s) of Personal
Information we typically collect and how we use it by Site and Solution family, please
download the DDRN Personal Information Collection and Usage document. A summary of
the ways we may use your Personal Information is set forth below:
- To create and secure your community membership account;
- To identify you as a user in our system;
- To optimize and improve our Sites and services;
- To deliver services you request;
- To send you administrative email notifications;
- To respond to and track progress of your inquiries;
- To detect, investigate, and prevent illegal or non-compliant
activities; - To make phone calls to you, from time to time, to solicit
feedback or provide secondary fraud protection; and - To market DDRN and/or third party services of possible
interest to you on our applicable Sites.
Sharing Your Personal Information with Third Parties
(With Whom Do We Share Your Personal Information?)
We may share Personal Information in the following ways:
- Within DDRN for purposes of data processing, storage,
and/or marketing; - With business partners, service vendors, or contractors to
provide a requested Site content or enhancements, a
Solution, a service or a transaction. Examples include, but
are not limited to: processing of orders and credit card
transactions, hosting websites, customer and faculty
relationship management, hosting event and program
planning and registration, assisting with sales-related efforts
or post-sales support, delivering content, Solutions, or
services, and providing customer support; - With service vendors focused on the provision, payment,
and auditing of employee, vendor, contractor, faculty and
moderator benefits; - With search engine, web analytics, and survey providers
engaged to track trends and other statistics to enhance the
user and member experience; - In connection with, or during negotiations of, any merger,
sale of DDRN assets, consolidation or restructuring,
financing, or acquisition of all or a portion of our business
by or to another company; - In response to a request for information by a competent
authority if we believe disclosure is in accordance with, or is
otherwise required by, any applicable law, regulation or
legal process; - With law enforcement officials, government authorities, or
other third parties as necessary to comply with legal process
or meet national security requirements; protect the rights,
property, you, or others; or as otherwise required by
applicable law. - In aggregated, anonymized, and/or de-identified form which
cannot reasonably be used to identify you; and/or - If we otherwise notify you and you consent to the sharing.
DDRN Sites use interfaces with social media sites such as Facebook, LinkedIn, Twitter and
others. If you choose to “like” or share information from DDRN Sites through these
services, you should review the privacy policy of that service. If you are a member of a
social media site, the interfaces may allow the social media site to connect your site visit to
your Personal Information.
DDRN makes community member information available through its community directory,
known as the DDRN Membership base, using the DDRN Global Site. Community members
are invited to opt-in to having their information shared in the DDRN Membership base.
International Transfers of Your Personal Information
(Do We Send Your Personal Information Abroad?)
DDRN is headquartered in Denmark and Personal Information we collect from you will be
processed in Denmark. We aim to collect and transfer Personal Information only: i) with
your consent; ii) to perform a contract with you; or iii) to fulfill a compelling legitimate
interest in a manner that does not outweigh your rights and freedoms.
By providing us with your Personal Information, you acknowledge and agree that we may
from time to time transfer any of your Personal Information to any of our offices, agents,
partners, or appointed representatives located around the world. We are implementing
appropriate safeguards for transfers of Personal Information originating from the European
Economic Area (EEA) to countries located outside of the EEA. These safeguards include
implementing standard data protection clauses that have been approved by the European
Commission. Please do not submit any Personal Information to us if you do not wish for
your data to be transferred internationally.
Your Rights and Choices Regarding Your Personal Information
(How May I Access, Change, or Delete My Personal Information?)
DDRN encourages you to keep your Personal Information accurate and current. In addition,
you have the right to ask us not to process your Personal Information for marketing
purposes. You can exercise your right to prevent such processing by checking certain boxes
on the forms we use to collect your data, clicking the unsubscribe button on any
communication we have sent to you or by contacting us.
Where you have consented to us using your Personal Information, you can withdraw that
consent at any time. If the information we hold about you is inaccurate or incomplete, you
can notify us and ask us to correct or supplement it. You may request that we erase that
Personal Information or cease processing it, subject to certain exceptions. You also have the
right, with some exceptions and qualifications, to ask us to provide a copy of any Personal
Information we hold about you.
You may also request information about: i) the purpose of the processing; ii) the categories
of Personal Information concerned; iii) who else other than DDRN might have received the
Personal Information; iv) what the source of the information was (if you didn’t provide it
directly to us); and v) how long it will be stored.
Where you have provided your data to us and it is processed by automated means, you may
be able to request that we provide it to you in a structured, machine readable format.
Reasonable access to a record of your Personal Information will be provided at no cost on
request made on our Personal Information Access Request Form. If access cannot be
provided within a reasonable time frame, we will provide you with an estimated date when a
record of the Personal Information will be provided. If for some reason we cannot supply
you with a record of the Personal Information we have collected, used, and/or stored, we
will provide an explanation as to why we cannot provide the record.
If you have a complaint about how we have handled your Personal Information, you may be
able to ask us to restrict how we use it while your complaint is resolved. In some
circumstances you can ask us to erase your Personal Information:
- by withdrawing your consent for us to use it;
- if it is no longer necessary for us to use your Personal
Information; - if you object to the use of your Personal Information and we
don’t have a good reason to continue to use it; or - if we haven’t handled your Personal Information in
accordance with our obligations.
Security of Your Personal Information
(Is My Personal Information Safe with DDRN?)
DDRN intends to protect the Personal Information entrusted to us and treat it securely in
accordance with this Privacy Policy. DDRN implements various physical, administrative,
and technical measures designed to protect your Personal Information from unauthorized
access, use or disclosure. We contractually require our critical vendors to protect such
information from unauthorized access, use and disclosure. We restrict access to your
Personal Information to those who need to know that information to provide Solutions or
other benefits to you. In addition, we train our employees about the importance of
confidentiality and maintaining the privacy and security of your information. We commit to
taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
We require you to enter a password to access Personal Information associated with your
DDRN account. Please do not disclose your account password to unauthorized people.
Note, however, that no method of transmission over the Internet, or method of electronic
storage, is 100% secure. While we use reasonable efforts to protect your Personal
Information, we cannot ensure or warrant the security of any Personal Information you
provide to us.
Retention of Personal Information
(Does DDRN Retain My Personal Information?)
We will retain your Personal Information for the period required to fulfill the purposes for
which it has been collected. These purposes may include the need to fulfill various
commercial and legal requirements. Key requirements driving the need for collection,
analysis and storage of Personal Information may include for example:
- DDRN strategy;
- Current and prospective DDRN community member
outreach; - Resource planning;
- Legal compliance;
- Financial reporting;
- Dispute resolution; and/or
- Asset protection and agreement enforcement.
Your Personal Information is stored by DDRN on servers of the cloud-based database
management services we engage, located primarily in the United States. Unless you request
otherwise, we will retain data for the duration of your business relationship with us or for as
long as is required by law. For more information on where and how long your Personal
Information is stored, please contact info@ddrn.dk.
Changes to this Privacy Policy
By using this Site, you agree to the terms and conditions contained in this Privacy Policy
and Terms of Use and/or any other agreement that we might have with you. If you do not
agree to any of these terms and conditions, you should not use this Site or Solution.
We may revise this Privacy Policy on occasion. If we make any material changes to the way
we intend to use your Personal Information we will notify you by sending you an email to
the last email address you provided to use and by prominently posting the changes on our
Sites. Changes will be effective no later than thirty (30) days following notification. You
are responsible for making certain that we have your current email address on file. If the
email address we have on file is invalid, our dispatch of the email to your last known email
address along with posting the notice of material Policy changes on our Sites will constitute
effective notice of the changes. If you do not wish to permit the changes in the use of your
Personal Information, you must notify us prior to the effective date of the changes.
Continued use of our Services following notice will indicate your acknowledgement of and
agreement to be bound by the changes until such time that you notify us you would like to
deactivate your account and/or have your Personal Information deleted as set forth in the
“How to Contact Us” section of this Policy.
Additional Policies
Certain services and solutions provided by or through Singularity may be subject to
additional privacy terms or Personal Information disclosures (collectively, “Additional
Policies”). In the event of any direct contact between any Additional Policies and this
Policy, the Additional Policies will control.
How to Contact Us
(How May I Contact DDRN about this Policy?)
Questions about this Privacy Policy
Should you have any queries regarding this Privacy Policy or how your information is
collected, used and stored, please contact info@ddrn.dk or contact us at the following
location or via telephone at:
Attn: Chairman of the Board
DDRN
Dronningensgade 14,
1420 Copenhagen K., Denmark
Phone: +45 2295 2668
(How May I Contact DDRN to Request Access to My Personal Information or to
Report a suspected Breach of Personal Information?)
To Request Access to or Report a suspected Breach of Personal Information
If you wish to engage your rights to access, correct, modify, or delete your Personal
Information please complete our Personal Information Access Request Form.
If you want to report a suspected breach of your Personal Information, please complete
the Suspected Breach Notification Form.
Cookies Policy
Danish Development Research Network (“DDRN”, “we”, “us”, “our”) takes your privacy
very seriously, including your activities in browsing Singularity owned or controlled
websites and mobile application(s) (collectively, “Sites”).
Our Sites use cookies and similar technologies for various purposes including distinguishing
you from other users of our Sites. By continuing to use our Sites, you agree to our Cookie
Policy.
What Cookies Do We Use?
Cookies are text files containing small amounts of information. They are downloaded to
your computer or device when you visit a Site. They don’t tell us who you are but they do
enable us to recognize your device and where you have made various preferences or actions
they enable us to remember them.
Why and How Do We Use Cookies?
Cookies do lots of different jobs, like letting you navigate between web pages efficiently,
remembering your preferences, and generally improving your experience of our Sites. They
can also help to ensure that advertisements and content you see online are more relevant to
you and your interests.
The cookies used on the Sites have been categorized based on function. Here are the main
types of cookies we use and why we use them:
- Essential Cookies
These cookies are necessary in order to enable you to move around our Sites and use their
features, such as accessing secure areas of our Sites. Without these cookies services you
may have asked for, cannot be provided.
- Performance Cookies
These cookies collect information about how you use our Sites. For instance, they tell us
which pages you visit most often, and if you receive any error messages from our web
pages. These cookies do not identify you. All information they collect is aggregated and
therefore anonymous. We use these cookies to measure and analyze how our customers use
our Sites and to improve their functionality and the user experience.
- Functionality Cookies
These cookies allow our sites to remember choices you make (such as your user name,
language or the region you are in) and provide enhanced, personalized features. These
cookies can also be used to remember changes you have made to customizable parts of our
Sites. The information these cookies collect may be anonymized and they cannot track your
browsing activity on other websites.
- Targeting & Advertising Cookies
These cookies are used to deliver marketing and communications more relevant to you and
your interests. They are also used to limit the number of times you see an advertisement as
well as to help measure the effectiveness of advertising campaign.
Disabling Cookies
Some web browsers may give you the ability to enable a “do not track” feature that sends
signals to the Sites you visit, instructing that you do not want your online activities to be
tracked. Be aware that this is different from blocking or deleting cookies. Browsers with
“do not track” features enabled may still accept cookies. DDRN Sites do not currently
recognize and respond to “do not track” signals. If we do in the future, we will describe how
in our Privacy Policy and this Cookie Policy.
Changes to our Cookie Policy
We may change this Cookie Policy from time to time. If we make changes, we will notify
you by revising the date at the top of this policy and in some cases by adding notices on our
homepage or other Sites or sending you email updates.
Contact Us
If you have any questions about our Cookie Policy you can contact us at: info@ddrn.dk